Praise for Edinburgh Career Services
9 February 2018
Career information, advice and guidance
services in Edinburgh have been given top marks by education
Skills Development Scotland (SDS) careers services scored grades
of very good and good across all categories in an Education
Scotland review published on Friday.
It cited SDS has "major strengths" in the delivery of key
services, management of service delivery, meeting the needs of
stakeholders and strategic leadership.
The review stated SDS staff at all levels are highly motivated
and committed to meeting the needs of their customers.
It also described SDS's contribution to customer progression and
achievement of relevant, high quality outcomes for people using the
organisation's services as "good".
The Education Scotland review highlighted how targeted
equalities initiatives have led to a highly inclusive approach for
customers, how SDS works well with a variety of partners to meet
customers' needs and how SDS services are highly regarded by staff
at all levels in the city's schools and Edinburgh College.
An example of excellence in the review was how training to
support members of the Lesbian, Gay, Bisexual, Transgender and
Intersex (LGBTI) community led to the formation of an
organisation-wide Allies network across SDS to support customers
SDS Head of Operations for South East of
Scotland Grant McDougall said: "This is a very positive report from
Education Scotland. I am extremely proud of the team and the strong
approach to partnership working in Edinburgh particularly with
schools, the City of Edinburgh Council, Edinburgh College and the
DWP. This sort of close collaboration is vital to support the
diverse customer groups in the city."
"We look forward to continuing to work with all of our partners
to build on our successes and the areas highlighted for
Grant also praised the local team's commitment and support for
customers of all ages.
He said: "It is great to see the hard work and dedication of the
Edinburgh team recognised in the review. The positive outcomes
reflect their very valuable personal contributions and the work of
SDS as an organisation."
"Our careers staff work hard every day to help people in
Edinburgh move forward in their careers, both in school and in our
newly refurbished centre in Shandwick Place. I am delighted to see
this dedication recognised by Education Scotland."
Assessors spent a week last November asking staff, customers and
partner agencies about their experiences of SDS careers
Grant McDougall, SDS Head of Operations for
South East Scotland
Careers staff were praised for their dedicated work with young
people to increase the numbers going in to work, training, further
or higher education. Figures show the numbers of young people
moving into positive destinations is almost 94%, which is slightly
above the national average.
The review noted staff also work well with learners in schools
who have Additional Support Needs to prepare them for the
transitions from school.
Care experienced young people in the city highly value the
support they receive from SDS staff and partnership working with
Edinburgh City Council Through Care After Care.
Adult customers are "very satisfied" with the "highly
responsive" support they receive from SDS, claiming it has helped
them gain confidence in applying for jobs. Employers and customers
facing redundancy issues are "well supported" by SDS through the
delivery of the Partnership Action for Continuing Employment
The review highlighted the "very strong" partnerships between
the Edinburgh team and the local authority, saying that SDS senior
manager play a "critical role" in the development of multi-agency
strategies to support the Edinburgh Partnership.
National skills body SDS offers free, impartial career
information, advice and guidance for people of all ages in
secondary schools, centres and community venues across
Customers can get information and advice covering areas
including jobs, the local labour market, training courses and
SDS delivers face-to-face career information, advice and
guidance at schools and from its centre at 79 Shandwick Place.
Get in touch and get updates at https://en-gb.facebook.com/SDSEdinburgh/
and find out more about SDS services in Edinburgh at
Source - Skills Development Scotland